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Gear Up, With Detroit™
Want to sport some cool Detroit gear? When you visit our plant, you can check out our entire closet-worth of branded polos, t-shirts, outerwear and caps for him and her at this kiosk. We also have Detroit glassware, tumblers and one-of-a-kind gift ideas. You can also shop our swag online at www.demanddetroitgear.com/.
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Customer Service Hot Line
Video screens that count down from the two-minute mark are visible throughout our customer service center, to help ensure calls are answered within the required time. We pride ourselves on getting you on the phone with an expert from our team as fast as possible.
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Our Vehicle Pilot Center
We use a variety of real-world and simulated testing environments to ensure Detroit™ products will perform in virtually any situation.
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Our Single Rear Axle
Precision-engineered pinions are at the core of our high-performing Detroit™ axles. These pinions are for use in our both single and tandem rear axles. The precision of our cutting process defines the proper angle and pitch within the teeth of the ring gear and pinion, resulting in less gear wear and lower maintenance schedules. All of this leads to a longer life of the axle.
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Powertrain Engineering
The Detroit plant houses our manufacturing facility as well as our engineers – maximizing the performance of our production lines and products. You will be hard-pressed to find another engineering team that works as closely to their product as ours.
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Our Operations
This is one of the locations where our Head of Operations and his executive team review the production process four times a day. The data is constantly monitored by the systems network and support team who are immediately informed of any changes or concerns within the facility. This fast response time keeps our plant running smoothly.
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Other Quality Measures
This is our Coordinate Measuring Machine room, another quality checkpoint that can be found in our plant. We examine 750 characteristics of the engine block to ensure that our machines and our people are crafting products of the highest standards.
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An American-Born Company
Detroit is an American-born company producing world-class products. We are tremendously proud of our heritage and remain dedicated to keeping jobs in the US.
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Our Performance Tests
No engine leaves our facility without extensive performance testing.
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Leak Tight Test
Here, air pressure and oil are used to ensure our assembled transmissions have no leaks. But wait, there’s more! Even after the computer says everything “checks out”, we continue to perform quality checks by manually disassembling a set number of transmissions on a regular basis for an added level of quality confirmation.
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Excellence, From The Bottom Up
The Detroit Operational Excellence Pyramid gives you a snapshot into our organizational philosophy and process. Everything is built upon our four core values of passion, respect, integrity and discipline. Ultimately, it is these behaviors and beliefs that ensure we hone in on the ever-changing needs of our customers, and provide them with exceptional product solutions.
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Our Legacy
The Series 60 was originally developed in 1987 to meet the growing demand for fuel-efficient, heavy-duty engines.
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Quality Gate
This is another of five total quality checkpoints. Even after Detroit uses technology to validate high quality standards throughout the entire manufacturing process, we take quality control a step further and check again to validate the reliability of this manufacturing process.
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The Right Bite
During assembly, testing is performed to ensure proper tooth contact. Detroit ensures proper center for angle and pitch for every tooth on the ring gear and pinion. This results in greater durability and uptime.
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Taking Extreme Measures
All Detroit™ pinions are measured so just the right pitch and angle is achieved between components, ensuring longer life and uptime for you.
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Our Recycling Efforts
All of the scraps collected during the pinion machining process are melted down and recycled to lessen environmental impact and production costs.
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Quality Control Simplified
Each turbo line employee operates three stations to simplify our processes around quality control. These employees are experts at what they do, and they take immense pride in building best-in-class products for you.
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Directors Directly Involved
Our directors’ offices have been designed with glass walls to encourage open communication and collaboration. Directors are often found sitting with team members, sharing their expertise and helping to address customer needs ASAP.
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Relentless Robotics
Our German-engineered robotics put our turbos through a grueling, high-RPM test to ensure they are road ready for anything.
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The New Freightliner Cascadia®
Owners of the new Freightliner Cascadia® with Detroit axles will benefit from our brand-new advanced, harder working tandem rear axles, designed for the heaviest of duties.
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Our Customers
Our engines don’t sit on shelves. Every engine you see throughout this tour is being manufactured to the order specifications of one of our valued customers. Once they leave the facility, they are destined for their new home under the hood of an exceptionally reliable truck.
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Advance to the Detroit™ DD5™
The Detroit™ DD5™ is the first medium-duty engine that Detroit has released to the marketplace, built upon the same sound principles and engineering that made the heavy-duty DD13®, DD15® and DD16® so successful. The most advanced engine technologies engineered today are showcased within the DD5. This next-generation, medium-duty engine delivers once-thought-impossible efficiency with relentless endurance, all while achieving industry-leading maintenance intervals for maximum uptime.